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Safety Critical Communication

Safety Critical Communication

Safety‑critical communications play a vital role in supporting safe operations across the rail network. This page brings together videos and resources that promote clear, consistent and reliable communication where errors or misunderstandings can increase risk. Content will expand over time to support awareness, understanding and good communication practice in safety‑critical rail environments.

For more information please email NRU@transport.nsw.gov.au

Phonetic Alphabet

Clear and accurate communication is critical to safe working across the rail network. This video provides an overview of the phonetic alphabet used to support consistent, unambiguous and safety‑critical communication, particularly in operational, radio and high‑noise environments where miscommunication can increase risk.